1. About Us & Authorized Partner Disclosure
SwiftConnect Wireless LLC ("we," "us," "our," or "the Company") is an independent Authorized Retail Partner of Verizon Wireless. We are not Verizon Communications Inc., Verizon Wireless, or any of their corporate subsidiaries or affiliates. We are an independently owned business authorized to sell, activate, and support Verizon wireless products, plans, and services.
All Verizon trademarks, logos, and brand names are the property of Verizon Trademark Services LLC. Use of the Verizon name on this website refers solely to our role as an authorized retailer.
2. Acceptance of Terms
By accessing our website, calling our support line, or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
3. Services We Provide
We provide customer support and consultative assistance for Verizon wireless products and plans, including:
- Account setup, activation, and number porting
- Plan recommendations, upgrades, and changes
- Billing inquiries and dispute assistance
- Device troubleshooting and technical support
- Network and signal-quality guidance
Final account changes, charges, and service decisions are subject to Verizon's terms and policies.
4. No Warranty on Verizon Services
We do not control Verizon's network, billing systems, or service availability. We make no warranties regarding Verizon's network performance, coverage, pricing, or product availability. All Verizon services are provided under Verizon's own terms of service.
5. Limitation of Liability
To the maximum extent permitted by law, SwiftConnect Wireless LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of data, loss of revenue, or service interruptions.
6. Recording of Calls
Calls to our support line may be recorded for quality, training, and verification purposes. By calling, you consent to such recording.
7. Intellectual Property
All content on this website — excluding third-party trademarks — is the property of SwiftConnect Wireless LLC and protected by applicable intellectual property laws.
8. Modifications
We may update these Terms at any time. Continued use of our services after updates constitutes acceptance.
9. Governing Law
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.
10. Contact
SwiftConnect Wireless LLC
1450 Brickell Avenue, Suite 1900
Miami, FL 33131, United States
Email: support@swiftconnectwireless.com